Cutting Machine

1. Consultation: After receiving your request, we will recommend the most suitable brake for you.

2. Quotation: We will provide you with a detailed quotation according to the consultation. You will get the most suitable specifications, best accessories and affordable prices.

3. Process evaluation: Both parties carefully evaluate all order details (specifications, technical parameters and business terms) to eliminate any misunderstandings.

4. Place an order: If you have no questions, we will send you a PI (proforma invoice). Then, we will sign a contract with you.

5. Production: We will arrange the brake production immediately after receiving your sales contract and deposit. The latest news about production will be updated during the production process and the buyer will be notified.

6. Quality control: The entire production process of the machine will be subject to regular inspections and strict quality control. The complete Cutting Machines will be tested to ensure they work properly before leaving the factory.

7. Delivery: After the buyer confirms the brake, we will arrange the delivery according to the terms in the contract.

8. Customs clearance: We will provide the necessary transportation documents for the buyers who press the sheet metal Cutting Machine and ensure smooth customs clearance.

9. Support and service: We will provide professional technical support and service by the brakes via telephone, email, Skype, WhatsApp, online real-time chat, and remote service. We also provide door-to-door service in some areas.

We are the manufacturer. With more than 20 years of production experience.

Our company is located in Ma'anshan City, Anhui Province, only half an hour's drive from Nanjing Lukou Airport. If you visit our company, we will arrange a special car to pick you up at the airport.

Durmark's delivery time is 15-20 days, and the goods are delivered strictly within the stipulated time.

Generally, we acceptT/T, L/C, D/D and D/P payment. If you are our special customer, we can accept better payment methods.

For traditional machines, our warranty period is one year. For special non-standard machines, we may provide 2-3 years warranty, but it should be confirmed with our sales team in advance. During the warranty period, we provide free replacement parts.

Yes, we accept OEM customization, such as customized machine appearance, color, configuration, etc. Of course, the price of custom products is a bit higher. Please contact our sales team for details.Durmark Auto supports OEM or ODM customization and has provided OEM support to customers in Argentina, Russia, Canada, Australia, Philippines, Bangladesh, Kazakhstan, etc.

The minimum quantity we can accept is one, which can be customized by OEM according to your needs.

Mainly control incoming inspection, production process, outgoing inspection and after-sales service to ensure the overall quality of products.

Quality control of incoming materials: full inspection, sampling inspection and batch inspection of all incoming raw materials and components. Distinguish defective products that do not meet the company's requirements, and make clear signs at the same time.

After the machine is completed, the precision is detected by advanced precision testing instruments, and the information is fed back in real time.

Since our machine is a large-scale equipment, it will be packed with rain-proof film and wooden box, directly into the container, and then fixed with steel wire, so that when the freighter is sailing at sea, the machine will not hit the inside of the container due to the swing of the ship , to ensure that the machine is intact. This container won't hold anything other than the machine you ordered.

Dumark products are 20 years old and very mature for problem solving. In general, we can directly solve a lot of problems through video. For small problems during the use of the machine, we will arrange mechanical engineers to help you solve them remotely, and provide one-to-one guidance, such as sending text instructions or videos, to teach you how to solve the problem. If the part that needs to be replaced is within the warranty period, we will send it to you free of charge. Of course, you can also buy locally (if you can), which saves even more time. For more serious problems, if the way of remote guidance does not work, we will arrange engineer on-site service. In areas where there are agents, we will directly contact the agents to provide services.

Yes, we support door-to-door installation, commissioning, training, maintenance, and repair services. Address all your concerns and questions.

Before you place an order, our salesman will conduct detailed and in-depth communication with you to determine every detail you require, and finally provide the corresponding machine configuration according to your specific needs. We never recommend that you buy more expensive machines just to sell them. Expensive may not be for you.

Certainly. Usually shipped with the machine, it also includes various manuals, operating instructions, precautions, circuit diagrams, hydraulic diagrams, etc.